Terms and Conditions of Sales

The following terms and conditions govern the sale of Products from the Music-Z on-line store (hereafter referred to as "Products") by Music-Z to you, the purchaser (hereafter referred to as "Customer"). By placing an order or accepting delivery of Products, Customer agrees to be bound by and accepts these terms and conditions. These terms and conditions are subject to change without notice at any time at the sole discretion of Music-Z.

On-Line Orders
On-line orders are acknowledged automatically by e-mail within minutes after receipt. Music-Z reserves the right to reject any such orders that are deemed to be in error for whatever reason including, but not limited to, errors in price or freight charges. In such cases Customer will be notified within 5 working days from the original acknowledgement.

US Sales Only
On-Line sales are for the US only. Products purchased from the On-Line store will be shipped to addresses within the continental United States, Alaska, and Hawaii.

Sales Tax
Sales Tax will be applied to sales delivered to addresses in Connecticut. Customers in these locales who wish to be excluded from Sales Tax must provide a valid Sales Tax Exemption Certificate. Such a certificate may be faxed to Music-Z at 203-261-5061.

Shipping Method
All On-Line sales are shipped via FedEx or UPS Ground. FedEx Express Saver Service (typically three day service) is used to available locations, otherwise 2 Day service is utilized. Visit the FedEx web site (www.fedex.com) for additional information. All shipments are insured for the full value of the merchandise. Music-Z reserves the right to use the carrier of its choice and alternative carriers to Fedex at its sole discretion. However, at no time shall delivery service other than two day or three day (when available) be utilized unless specified by the client.

Order Confirmation and Proof of Purchase
If you provide a valid e-mail address with your order, confirmation will be sent via e-mail to that address within 24 hours excluding Holidays and Weekends. A packing slip and invoice will accompany the shipment to serve as Proof of Purchase.

Payment Method
Payment may be made via VISA, Mastercard or American Express. At the time of shipment, your credit card will be charged for the Purchase plus freight and insurance. If there is a problem with your card, a Music-Z representative will contact you provided you have supplied accurate contact information. To place an order via Purchase Order, contact Music-Z at 1-877-850-5455. A representative will assist you. The merchant name of BWI will appear on the customer's credit card statement for purchases made within the Music-Z on-line store. For more information, please visit the BWI parent store at www.bwi.com

Prices
All prices are in US dollars and do not include shipping or any applicable sales or use taxes. All Prices are subject to change without notice.

Product Availability
Unless you receive notice to the contrary, all Product is shipped within two weeks of order (excluding weekends and holidays). Music-Z strives to maintain inventories sufficient to maintain this delivery schedule.  Occasionally, shortages occur. If this happens and your order will not be shipped within two weeks, a Music-Z representative will contact you. If you would like to obtain up-to-date delivery information, contact Music-Z at 877-850-5455.

Wrong or Defective Items Received
If you receive the wrong Product or if there is any problem with the Product you receive, contact Music-Z at 877-850-5455.

Damaged Items due to Shipment
If a Product you ordered arrives in a damaged container- DO NOT UNPACK OR PROCEED WITH REMOVING THE PRODUCT FROM ITS PACKAGING. Immediately contact the carrier and Music-Z at 877-850-5455 for further instructions.

Modifications to these Terms and Conditions
These terms and conditions represent the terms of sale between the Customer and Music-Z and may not be altered, supplemented, amended, or otherwise modified without an express written agreement between the Customer and an authorized representative of Music-Z.

Title
Title to Product passes to Customer on shipment from Music-Z's or Music-Z's agent's facilities.

Governing Law
All Product sales will be governed by the state of Connecticut. Venue and jurisdiction for any disputes will exclusively lie in Fairfield County, Connecticut.